Businesses need to engage with staff to help build and reinforce a strong company culture that will enable them to acquire the resilience to see them through these challenging times. Keeping staff regularly updated and involved in what seems to be a constantly changing situation helps develop a shared common goal. A prime example is a staff furloughing under the CJRS initiative. Ensuring that staff fully understand how it works and what the advantages are for the business, will quickly dispel any negativity and immediately reduce stress levels. Similarly extending the same resource to ensuring that partners, clients and financial stakeholders are similarly briefed will pay huge dividends as everyone works toward a resolution for the present situation.
Partnerships are increasingly more important than ever now, and maintaining constant dialogue is imperative to successfully negotiating this trying period. Joint Managing Director Andy Dyson commented: “If there is one thing that COVID-19 has shown us, it is that communication is key to driving the outstanding commitment for working together that our teams are demonstrating. Everyone pulling together in this challenging time has been incredible!”
Despite the pressures imposed by the lockdown measures, it is important that where possible, businesses continue to work as best they can. The tools and technology are there to assist in making remote working and collaborative communication a reality. The buzz phrase of the moment has to be “keep connected”. Agile working is set to become a fundamental feature of how we all work in the future and the current crisis has been a major factor in helping drive this. The changes in work lifestyle in the new post-pandemic world will elevate digital technologies and platforms to a higher level of importance than ever before.
These technologies have been around for a long time, but their full potential has only recently been adopted by the mainstream who are now suddenly reliant on them to support operations during this current crisis. The facts are plain to see across our own business with our Convene video conferencing platform from Visavvi seeing a huge rise in demand of nearly 300% across a very short period. Similarly, in the events arena, where our Sparq team were witness to an apocalyptic decline in F2F live events, this was matched by a meteoric escalation in demand for live streaming and virtual meetings and events.
It will be a very different business landscape that awaits us all once this pandemic crisis is over, but we can be sure that there will be two new winners to greet us. An invigorated desire for communication and collaboration both virtual and in-person matched by reliance on harnessing the full benefit offered by video and online collaboration technologies. Video collaboration will most definitely be a core process for businesses in the “new normal”.